Bitenium aims to offer its clients the most transparent framework and
discloses all cooperation terms in detail. Creating a secure environment for our clients is our first
Bitenium ("We") are committed
protecting and respecting your privacy.
This policy (together with
of Use and Risk
Disclaimer and any other documents referred to on it) sets out the basis on which any personal data we
collect from you, or that you provide to us, will be processed by us. Please read the following carefully to
understand our views and practices regarding your personal data and how we will treat it. By visiting https://Bitenium.com/ you
are accepting and consenting to the practices described in this policy.
Information we collect from you
We will collect and process the
following data about you:
- Information you give us. This is
information about you that you give us by filling in forms on our site https://Bitenium.com/ or
otherwise in writing with us, or by corresponding with us by phone, e-mail. It includes information you provide
when you register with us and information you provide to our third party partners, agent, representatives or
nominees, or when you subscribe to purchase tokens and when you report a problem with our site. The information
you give us may include your name, address, e-mail address and phone number, financial and credit card
information, personal description, photograph and any other relevant information.
- Information we collect about you. With
regard to each of your visits to our site we will automatically collect the following information:
- Transactional information. We collect information about
any transfer and transaction you may complete on our site, including the amount of funds or tokens
associated with a trade, the types of trades executed any relevant information relating to such trades
- technical information, including the Internet protocol
(IP) address used to connect your computer to the Internet, your login information, browser type and
version, time zone setting, browser plug-in types and versions, operating system and platform;
- information about your visit, including the full
Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time),
products you viewed or searched for, page response times, download errors, length of visits to certain
pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse
away from the page, and any phone number used to call our customer service number.
- Information we receive from other
sources. This is information we receive about you if you use any of the other websites we
operate or the other services we provide. In this case we will have informed you when we collected that data if
we intend to share those data internally and combine it with data collected on this site. We will also have told
you for what purpose we will share and combine your data. We are working closely with third parties (including,
for example, business partners, sub-contractors in technical, payment and delivery services, advertising
networks, analytics providers, search information providers, credit reference agencies). We will notify you when
we receive information about you from them and the purposes for which we intend to use that information.
distinguish you from other users of our website. This helps us to provide you with a good experience when you browse
our website and also allows us to improve our site.
Cookies are typically stored on
your computer's hard drive. Information collected from cookies is used by us to evaluate the effectiveness of our
Site, analyse trends, and administer the Platform. The information collected from cookies allows us to determine
such things as which parts of our Site are most visited and difficulties our visitors may experience in accessing
our Site. With this knowledge, we can improve the quality of your experience on the Platform by recognising and
delivering more of the most desired features and information, as well as by resolving access difficulties.
technology known as web bugs or clear gifs, which are typically stored in emails to help us confirm your receipt of,
and response to, our emails and to provide you with a more personalised experience when using our Site.
We use third party service
provider(s), to assist us in better understanding the use of our Site. Our service provider(s) will place cookies on
the hard drive of your computer and will receive information that we select that will educate us on such things as
how visitors navigate around our site, what products are browsed, and general Transaction information. Our service
provider(s) analyses this information and provides us with aggregate reports. The information and analysis provided
by our service provider(s) will be used to assist us in better understanding our visitors' interests in our Site and
how to better serve those interests.
The information collected by
our service provider(s) may be linked to and combined with information that we collect about you while you are using
the Platform. Our service provider(s) is/are contractually restricted from using information they receive from our
Site other than to assist us.
By using our Site you are
Uses made of the information
We use information held about
you in the following ways:
- Information you give to us. We will use
- to carry out our obligations arising from any contracts
entered into between you and us and to provide you with the information, products and services that you
request from us;
- to provide you with information about other goods and
services we offer that are similar to those that you have already purchased or enquired about;
- to provide you, or permit selected third parties to
provide you, with information about goods or services we feel may interest you. If you are an existing
customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and
services similar to those which were the subject of a previous sale or negotiations of a sale to you. If
you are a new customer, and where we permit selected third parties to use your data, we (or they) will
contact you by electronic means only if you have consented to this. If you do not want us to use your
data in this way, or to pass your details on to third parties for marketing purposes, please tick the
relevant box situated on the form on which we collect your data;
- to notify you about changes to our service; or
- to ensure that content from our site is presented in
the most effective manner for you and for your computer.
- Information we collect about you. We will
use this information:
- to administer our site and for internal operations,
including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve our site to ensure that content is presented
in the most effective manner for you and for your computer;
- to allow you to participate in interactive features of
our service, when you choose to do so;
- as part of our efforts to keep our site safe and
- to measure or understand the effectiveness of
advertising we serve to you and others, and to deliver relevant advertising to you; or
- to make suggestions and recommendations to you and
other users of our site about goods or services that may interest you or them.
- Information we receive from other
sources. We will combine this information with information you give to us and information we
collect about you. We will use this information and the combined information for the purposes set out above
(depending on the types of information we receive).
We will use and process your
Personal Information only for the purpose(s) for which it has been provided to us.
Disclosure of your information
You agree that we have the
right to share your personal information with:
- Any member of our group, which means
our subsidiaries, our ultimate holding company and its subsidiaries, as defined in the Gibraltar Companies Act
- Selected third parties including:
- business partners, suppliers and sub-contractors for
the performance of any contract we enter into with them or you including any that support our customer
identification and anti-fraud controls and you agree that thy may retain and use information about you
to perform services on our behalf and to improve their services;
- advertisers and advertising networks that require the
data to select and serve relevant adverts to you and others. We do not disclose information about
identifiable individuals to our advertisers, but we will provide them with aggregate information about
our users (for example, we may inform them that 500 men aged under 30 have clicked on their
advertisement on any given day). We may also use such aggregate information to help advertisers reach
the kind of audience they want to target (for example, women in SW1). We may make use of the personal
data we have collected from you to enable us to comply with our advertisers' wishes by displaying their
advertisement to that target audience;
- analytics and search engine providers that assist us in
the improvement and optimisation of our site;
- credit reference agencies for the purpose of assessing
your credit score where this is a condition of us entering into a contract with you. We will disclose
your personal information to third parties:
- In the event that we sell or buy any
business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such
business or assets.
- If Bitenium, or substantially all of
assets, is acquired by a third party, personal data held by Bitenium about our customers will be one of the
- If we are under a duty to disclose or
share your personal data in order to comply with any legal and/or regulatory obligation, or in order to enforce
or apply ourTerms
of Use and other agreements; or to protect the rights, property, or safety of Bitenium, our
customers, or others. This includes exchanging information with other companies and organisations for the
purposes of any customer identification or equivalent obligations imposed on us by law, regulators, or fraud
protection or credit risk reduction procedures.
Where we store your personal data
The data that we collect from
you will be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It will also be
processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff
engaged in, among other things, the fulfilment of your order, the processing of your payment details and the
provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this
All personal information you
provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you
(or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for
keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission
of information via the internet is not completely secure. Although we will do our best to protect your personal
data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Once we have received your information, we will use strict procedures and security features to try to prevent
You have the right to ask us
not to process your personal data for marketing purposes. We will usually inform you (before collecting your data)
if we intend to use your data for such purposes or if we intend to disclose your information to any third party for
such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use
to collect your data. You can also exercise the right at any time by contacting us at support@Bitenium.com.
Our site may, from time to
time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a
link to any of these websites, please note that these websites have their own privacy policies and that we do not
accept any responsibility or liability for these policies. Please check these policies before you submit any
personal data to these websites.
Access to information
The Act gives you the right to
access and rectify information held about you. Your right of access and rectification can be exercised in accordance
with the Act. Any access request will be subject to a fee of £10 to meet our costs in providing you with details of
the information we hold about you.
Any changes we make to our
Questions, comments and